Shipping and payment

Payment:

In the shop.bukfurdo.hu web shop, you can only choose the online bank card payment method.

For our web shop, Saferpay's online payment system provides the possibility of accepting cards through its secure card acceptance system using the SSL protocol. When paying by credit card, you will be redirected to the Saferpay payment page, so payment will be made directly to the Saferpay page operated by SIX Payment Services (10, rue Gabriel Lippmann 5365 Munsbach, Luxembourg) in compliance with the rules and security regulations of international card companies, and not to the online store. The online store does not have the data, number or expiration date of your card or the account behind it in any form and it cannot gain access to it.

What are the steps of the transaction?

  1. After entering the details required for the purchase and checking the details, by clicking on the "Payment" button, you will be taken to the Saferpay payment page, where you will start the transaction by entering the credit card details.
  2. After entering the card details, please check that the details are correct.
  3. Transaction processing starts in the bank processing systems.
  4. You will also be notified of the result of the payment by e-mail, and we will redirect you back to the shop.bukfurdo.hu site.

Accepted card types: Mastercard®, Visa®, Diners Club International®, Discover®, UnionPay

The consideration for the purchased goods, the amount paid will be immediately blocked on your card account.

Delivery:

 

Cosmetics:

The ordered products are delivered via the GLS Hungary courier service, outside Hungary, at a uniform gross price of HUF 3,500. Delivery is free of charge for orders over HUF 20,000.

We only ship to the following countries: Switzerland, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Germany, Liechtenstein, Luxembourg, the Netherlands, Poland, Romania, Slovakia, Slovenia

Delivery time: after you send the order and pay for it successfully, we will prepare your package and hand it over to the courier, of which you will be notified by e-mail. After that, the courier will deliver the product within 2-8 working days. You will also be notified by e-mail on the morning of the delivery day that your shipment is about to arrive.  This notification will also include the courier's phone number so that you can get in touch with him should anything unexpected happen.

Packages are delivered on weekdays between 8.00 and 17.00. It is a good idea to ask for the package to be sent to an address where someone who can receive the package is present on the day of delivery, during this period. The shipping address may differ from the billing address. If the courier cannot find anyone at the address, he will leave a notice on the spot with his contact details and then try to deliver the package again the next working day.

Should you have any problem or question regarding the delivery after your package has been handed over to the courier, you can find the contact details of the courier service here: https://gls-group.eu/HU/en/contact

Or, you can approach with your question the courier service directly by calling: +36 29 88 66 70

The order placed in the web store can only be delivered to the customer by courier service. Try and buy our products at the Bükfürdő Cosmetics Shop between a.m. 11.00 - p.m. 4.00 every day! You can find it at the main Spa entrance!

 

Gift Card:

In case of gift card purchase, the card will be sent by Magyar Posta Zrt. Shipping is free.

Delivery time: after the order is sent and paid for successfully we issue the gift card and send it by post. After that, the postman will deliver the product within 3-8 working days.

You may want to have the package delivered at an address where someone who can receive it is present on the day of delivery. The shipping address may differ from the billing address.

The gift card order placed in the web shop can only be delivered to the customer by Magyar Posta Zrt; there is no possibility to collect it in person!